Last updated on March 07, 2025
Dear Member:
As we informed you recently, Igloo Products Corp. is conducting a safety program for its Flip & Tow 90-quart (85 liters) rolling coolers manufactured before January 2024 due to a pinching risk in the tow handle, which can cause finger injuries.
You are receiving this notice because our records indicate that you purchased a possibly affected cooler.
We want to inform you about this program and let you know that PriceSmart will accept the return of the affected product for a full refund or a replacement with a newer model.
You must stop using it immediately and check if it is included in this safety program. If so, register with Igloo Products Corp. to receive a free replacement handle.
To verify, check the manufacturing date in the date code located at the bottom of the cooler. This program applies only to Flip & Tow 90-quart (85 liter) rolling coolers manufactured before January 2024.
The date code is a circular pattern with an arrow pointing to the manufacturing month and the last two digits of the year inside the inner circle.
The date code in the example image is October 2023. The arrow pointing to "10" represents October, and the number "23" represents 2023.
When handling the cooler to inspect the date code, avoid the pinch points.
Your cooler is subject to this safety program if the date code is December 2023 or earlier. If the date code is January 2024 or later, your cooler is not affected, and you do not need to take any further action—you can continue using it safely.
To process the return to PriceSmart, bring the affected cooler to your preferred Club and visit the Member Services counter. Our team will be happy to assist you throughout the process.
For more information and to participate in this safety program, visit www.igloo90qtrecall.expertinquiry.com to register your cooler and request a replacement handle kit. You can also contact Igloo Products Corp. at +44 20 8834 9597, Monday to Friday, from 8 a.m. to 11 p.m. (GMT), or by email at igloo90qt_international@sedgwick.com.
This safety program and replacement campaign is promoted by Igloo Products Corp. PriceSmart is supporting the initiative by accepting returns at the Club and offering Members the choice of a full refund or a replacement with a newer model.
We appreciate your attention and cooperation in this matter.
PriceSmart Team
Updated February 28, 2025
Beware of Scam Attempts Through Fake Social Media Profiles
in the Dominican Republic
Dear Member,
We want to remind you that PriceSmart only contacts its Members through official channels. If you receive messages on social media or WhatsApp, please verify their authenticity before interacting. Some fake accounts may attempt to deceive users into following posts, clicking on links to buy stocks and offering other services.
If you have any doubts about the legitimacy of a message, please contact us directly through our official channels. PriceSmart takes the protection and security of information very seriously, and we ask that you remain vigilant to avoid fraud.
Our official social media profiles in the Dominican Republic are as follows:
Instagram: https://www.instagram.com/pricesmartdo/
Facebook: https://www.facebook.com/PriceSmartRepublicaDominicana
WhatsApp: +1 829 421 0658
HOW TO PROTECT YOURSELF
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When receiving messages on behalf of PriceSmart, make sure that the profile, whether on Facebook, Instagram, or WhatsApp, includes the blue verification badge confirming the account's authenticity.
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Pay attention to the website URL. If the URL or logo does not match the branding of a legitimate website, ignore and delete the message, and leave the page immediately.
We invite you to stay informed about all our special activities by visiting our official website: www.PriceSmart.com.
Sincerely,
PriceSmart
Last updated on May 22, 2024
PriceSmart informs that due to lasting unfavorable weather conditions in areas where olive oil is harvested, production volumes have decreased significantly. It has been challenging for all suppliers to meet the continuous high demand for this product. These factors may lead to our Members experiencing price increases for our Member’s Selection olive oil.
Our goal continues to be offering our Members the best olive oil quality and price we can find. We are actively monitoring the situation to secure the proper inventory at the best possible price.
We appreciate your understanding and encourage you to continue enjoying the best shopping experience in our Clubs.
Sincerely,
PriceSmart
Last updated on March7th, 2024
Due to logistical issues beyond PriceSmart's control, some products in the Dry Pet Food category may experience temporary production constraints. The following products may not be available in the Clubs or on pricesmart.com:
Kirkland Signature:
· Adult Dog Food 40lb – Item # 2048
· Puppy Food 20lb - Item # 2044
· Cat Food 25lb - Item # 195622
· Small Breed Dog Food 20lb - Item # 8409
· Nature's Domain Grain Free Salmon Dog Food 35lb - Item # 20480
Member's Selection:
· Adult Dog Food 40lb - Item # 755710/755610
· Puppy Food 20lb - Item # 755720/755620
· Cat Food 15lb - Item # 755730/755630
· Salmon & Rice Dog Food 30lb - Item # 755712
· Small Breed Dog Food 20lb - Item # 755713
We will inform you about this situation as soon as we receive updates.
We are grateful for your understanding and encourage you to continue having the best shopping experience at our Clubs.
Sincerely,
PriceSmart
Last updated on December 20, 2023
PriceSmart Informs a Recall over Some Quaker Products
PriceSmart informs that The Quaker Oats Company has recalled over 40 varieties of granola bars and cereals because they may be contaminated with salmonella, a bacterium that can cause deadly infections in older adults and people with weakened immune systems.
Quaker recommends consumers to check their pantries for any of the recalled products listed in the official statement and throw them away.
To date, there have been no reports of illness associated with this recall.
For more information, please click here.
Sincerely,
PriceSmart Team
Last updated on August 31, 2023
Dear Member,
PriceSmart wants to inform you that, effective September 1st, and after having maintained the same price for 10 years, the Membership annual fee will experience a slight increase in order to guarantee the best possible value offered to our Members.
The membership fee helps us to control prices and enables us to offer high-quality merchandise at the lowest possible price.
Please note that Membership fees will be as follows:
- Diamond: Annual Payment US $40.00, includes one card for the cardholder and an additional card.
- Diamond Platinum: Annual Payment US S$80.00, includes one card for the cardholder and an additional card.
- Business: Annual Payment US $40.00, includes one card for the cardholder and an additional card. Up to 3 additional cards available at US $15.00/each.
- Business Platinum: Annual Payment US $80.00, includes one card for the cardholder and an additional card. Up to three additional cards available at US $20.00/each.
Members have the added convenience of automatically renewing their Membership by saving a preferred payment method on their online account. Selecting this option will automatically renew your Membership 15 days before it expires.
Please note that we have updated our payment system, and from now on, any membership that has previously been selected as a single account (1 cardholder) will automatically become a complete account (2 cardholders) at the moment of renewal. The system will only allow renewals to be processed as complete accounts; therefore, the option to choose a Membership as a single account will no longer be available.
Remember that if you do not wish to continue in the Auto-renewal program, you must remove the payment method associated with your account to prevent the automatic charges.
We appreciate your loyalty and hope you continue to enjoy all the Membership benefits while experiencing the best shopping experience in our Clubs.
To obtain more information about our Memberships, please click here
We appreciate your understanding and continued support.
Sincerely,
The PriceSmart Team
Last updated on June 7, 2023
Announcement to Members
Dear Member,
We are pleased to announce that PriceSmart ESR Report FY2022 has been released, and we invite you to learn more about how PriceSmart strengthens its commitment to people, the environment, the community, and the collective future.
Click the link to read the complete report: investors.pricesmart.com
Sincerely,
PriceSmart
Last updated on May 30, 2023
We are proud to celebrate the common efforts
Dear Member,
Once again, we proudly share the “Together for Education” campaign results with you. Since its inception in 2006, Aprender y Crecer has distributed more than 1 million school supply packages and 1.8 million books to students, along with 282,000 books to school libraries.
Thanks to your contributions, and the match donations made by Price Philanthropies, we continue building a better future for the children in our communities.
Your continued support makes this possible!
We encourage you to learn how we have invested the funds raised by reading the full article on the PriceSmart Foundation website.
Sincerely,
PriceSmart
Last updated on March 14th, 2023
Statement.
PriceSmart Denies Information Disseminated Through WhatsApp
Dear Member,
PriceSmart denies information circulating through WhatsApp, in which fraudsters offer prizes and economic rewards in the name of our brand. The objective of this scam is to encourage you to share the information with your contacts through WhatsApp in exchange for a prize.
Therefore, if you have received false messages about these contests and rewards through WhatsApp, please do not share them. Cutting the chain will prevent third parties from falling for this scam.
We take the protection and security of information very seriously, and we ask that you also be vigilant to prevent fraud.
Remember that PriceSmart never runs contests or awards prizes through WhatsApp.
We invite our partners to always wait for official confirmations from PriceSmart. Stay informed about this news and more information about the company by visiting our website, www.PriceSmart.com, or social networks. You can also download our mobile app on Google Play or the Apple Store and activate your digital membership to receive notifications and more.
Sincerely,
PriceSmart
Last updated on February 24th, 2023
Statement.
Dear Member,
We are pleased to announce that PriceSmart and Price Philanthropies have created the PriceSmart Foundation to expand the company’s philanthropic work in Latin America and the Caribbean.
The success and impact of the Aprender y Crecer program have inspired us to grow our investments in organizations and programs that support Youth Development, Economic Opportunities, and Community & Environmental Resilience in our markets. By partnering with local community-based organizations, we can leverage PriceSmart’s strengths and relationships to create meaningful change that benefits young people and under-resourced communities in the markets where we have operations.
Sincerely, PriceSmart
Last updated on November 14th, 2022
Statement.
Update on the Advantages Program
Dear Member,
We are writing to let you know that we have decided to discontinue our current ADVANTAGES program and replace it with a new, more competitive, dynamic, and attractive one.
Please note that as of November 14th, 2022 we will no longer promote program-related information on our website or to our Membership base.
Thank you for your interest in our new Program. We look forward to contacting you again soon to let you know when the new Program will start, at a date yet to be determined.
We appreciate your continued confidence in PriceSmart, which we treasure as a valued Member.
If you have any questions or concerns, feel free to contact us at pricesmart.com.
Sincerely, PriceSmart
Last updated on October 7th, 2022
Statement.
Dear Member,
We are thrilled to announce that today, PriceSmart was named among the Top 100 Most Loved Workplaces by Newsweek®. The 2022 Top 100 Most Loved Workplaces® are the result of a collaboration with the Best Practice Institute (BPI) a leadership development and benchmark research company.
The results were determined after surveying more than 1.4 million employees from businesses with workforces varying in size from 50 to more than 10,000. The list recognizes companies that put respect, caring, and appreciation for their employees at the center of their business model and, in doing so, have earned the loyalty and respect of the people who work for them.
“We appreciate this recognition of PriceSmart as a Most Loved Workplace by Newsweek and the Best Practice Institute”, said Sherry Bahrambeygui, CEO of PriceSmart. “This honor further validates our “People First” culture. We support the growth and advancement of our employees as well as being very conscientious about their safety and well-being, just as we do with our Members and the communities we serve. As a global employer and provider of essential and aspirational goods, we can make an impact, and we don’t take that opportunity for granted. In short, we strive every day to treat everyone with dignity and grace and find new ways to enhance the quality of life for all the lives we touch.”
How positive workers feel about their future at the company, career achievement, how much employer values align with employee values, respect at all levels, and the level of collaboration at the firm were the five critical areas measured to gauge employee sentiment.
We join with our employees to build a better company, one in which we all look forward to working every day. We believe that a company reflects its people, and that great employees make great companies. If our employees appreciate the company and love their work, they will undoubtedly deliver the best service experience to all our Members, and to the community at large.
For all these reasons, we're very excited to share with you that PriceSmart is one of the 100 Most Loved Places to Work!
Sincerely,
PriceSmart
